T 613.482.1159
T 613.482.1159
EVOLVING MEDIA
FREQUENTLY ASKED QUESTIONS
If I drive to the grocery store for fruits and vegetables, do you think the cashier will give the food for FREE? I don’t think so. In any profession, whether they’re an Architect, a plumber, an electrician, a personal trainer, or a massage therapist. These professionals do not offer their services or their products for FREE.
Better yet, why should you own our intellectual property rights? our ideas?
The following video below pokes fun at the idea of SPEC work in new business pitches. We believe there’s a better way for all agencies and clients to find the perfect match.
At Evolving Media & Design Inc., no project starts without a deposit and a signed contract.
Canadian, boutique web hosting since 1997 – the same studio trusted by government agencies, non-profits, and businesses for 27 years.
What You Actually Care About | What We Deliver |
|---|---|
100 % Canadian servers | Your data stays in Canada – fully PIPEDA-compliant, never subject to the U.S. Patriot Act |
Eco-friendly and ultra-reliable | Green datacentres + multiple redundant networks (8+ Tbps) = 99.99 % uptime |
One-stop shop | Register your domain, host your site, set up professional email – all in one place |
Free basic SSL on every plan | Your site shows the padlock and ranks higher on Google – included at no extra cost |
Simple pricing, no surprises | Three clear plans + an Email-Only option. Pay monthly or save with annual billing |
WordPress-ready and fast | One-click installs, automatic updates, and Canadian speed for your visitors |
Real human support | Phone or ticket – you deal directly with Jeff (no endless hold queues) |
Which plan fits you? (starting at only $15.99/mo)
Ready to get online fast, affordably, and 100 % Canadian?→ Pick your plan or call Jeff directly at 613.482.1159 for a quick recommendation.
Six questions real clients ask (and our straight answers)
1. Do I need to know code to run a WordPress site?
2. Can I move my existing WordPress site to you?
Yes – free migration on all plans. Just give us your current login details and we handle the rest, usually same-day.
3. Is WordPress secure and kept up-to-date?
With our Managed WordPress plans:
• Automatic core, theme & plugin updates
• Daily backups with 1-click restore
• Built-in malware firewall (no extra plugin needed)
• Free SSL and LiteSpeed caching for speed and security
You focus on your business – we keep WordPress running perfectly.
4. What if I just want simple hosting without the managed stuff?
No problem. All regular hosting plans include one-click WordPress install and you still get free SSL, Canadian servers, and 24/7 ticket access.
5. Do you also offer ongoing WordPress maintenance?
Yes – add our WordPress Care Plan and we’ll handle every update, test after each one, and send you a short report. Many clients call it “sleep-at-night insurance”.
6. I’m not sure WordPress is right for me – can we talk?
Absolutely. Call Jeff directly at 613.482.1159 (or book a 15-min call) and we’ll tell you honestly whether WordPress – or a custom-coded site – is the better fit.
Ready to get a fast, secure, Canadian-hosted WordPress site without the headaches?
→ Pick your hosting plan or phone 613.482.1159 right now.
1. Do I actually own the domain I register?
You don’t “own” it like a house, but you have full control and exclusive use for as long as you renew it each year — exactly the same system used by ENOM, GoDaddy, Namecheap, etc. We send you a renewal reminder 30 days early so you never lose it.
2. What happens if I miss the renewal date?
3. Can I transfer my domain to Evolving Media?
Yes — Most transfers finish in 1–5 days. We handle everything if you want; just give us your current registrar login or EPP/auth code.
4. Can I transfer an expired domain?
First renew it at your current registrar, then transfer to us (no extra charge). We’ll walk you through it.5. Will my personal info be public?
No. We automatically turn on free WHOIS privacy on every domain — your name, address, phone, and email stay hidden from spammers and data scrapers.
6. How much does a domain cost with you?
Standard .com/.ca/.org prices, in Canadian dollars. Renewals are the same low rate every year.
7. Why register or transfer my domain here instead of the big guys?
Ready to secure your perfect domain or move everything to a Canadian you can actually talk to?
Call Jeff at 613.482.1159 or click “Register/Transfer Domain” at the top of the page.
We host on 100 % Canadian servers with built-in firewalls, malware scanning, and daily backups. But great hosting is a team effort – here are the six things every client should know (and do) to keep their site 100 % safe.
1. Do I need to worry about hackers every day?
No. With our Managed WordPress plans and regular hosting, you’re already protected by:
2. What’s the single biggest thing I can do to stay safe?
Use a strong, unique password (12+ characters, letters + numbers + symbols) and change it every 6 months. Over 70 % of breaches start with a weak or reused password.
3. Do you keep my site automatically updated?
Yes — on all Managed WordPress and WordPress Care plans we update WordPress core, themes, and plugins for you and test everything after. Zero work on your part.
4. What happens if something does go wrong?
5. Should I add extra protection?
For high-traffic or e-commerce sites we recommend our WordPress Care Plan (includes proactive monitoring + instant clean-up) or SiteLock for extra scanning. Most small sites are perfectly safe without it.
6. Who do I call if I’m ever worried?
Jeff directly at 613.482.1159 (answered personally) or open a ticket 24/7. We’re here to help, not blame.
Bottom line: Between our Canadian-grade infrastructure and a couple of simple habits from you, your site will be safer here than almost anywhere else.
1. Are printed brochures and cards still worth it in 2025?
Yes — and they work harder than ever. A sharp, tangible piece builds trust faster than another email or social ad. Realtors, hotels, non-profits, and small businesses still close more deals when the client can touch something beautiful. (The 25-year-old Cameron Highlanders brochure still in daily use proves it.)
2. I want to supply my own files — what do you actually need?
One high-resolution, print-ready PDF and you’re done.
Quick checklist (we fix small stuff for free):
3. Can you design it for me instead?
Absolutely — from business cards, multi-panel brochures, to magazines or catalogues. You get a press-ready PDF proof for approval. Logos we create are yours forever in every format (vector AI, EPS, PNG, etc.).
4. What finishes can I get?
5. How fast can I get them and how much will it cost?
Most jobs (500–5,000 pieces) are quoted same-day and delivered in 5–10 business days once approved. Call or upload your specs and Jeff will give you an exact price in minutes — no surprises.
Ready for print that makes you look bigger, sharper, and more professional than your competition?
Call Jeff directly at 613.482.1159 or click “Start Print Quote” above.
1. Videographer or cinematographer — what’s the difference and which are you?
A videographer records. A cinematographer tells a story with light, movement, and emotion.
I’m both — Jeff Poissant, RGD. If you just need clean footage handed over, I do that. If you want a mini-film that stops scrollers and sells your brand, I do that better.
2. What resolution and quality do you shoot?
4K UHD 10-bit on full-frame mirrorless cameras with pro cinema lenses and separate XLR audio. Translation: your video looks and sounds like it belongs on Netflix, not Facebook 2015.
3. Do you back everything up on set?
Always. Multiple cards recording simultaneously + instant off-site backup. Zero lost moments, ever.
4. Do you edit in-house?
Yes — colour graded, sound mixed, music licensed, and delivered ready to post on YouTube, your website, or social. One person (me) from set to final export = total consistency.
5. Can you edit my existing footage or someone else’s project?
Absolutely. Send it over and I’ll turn it into something you’re proud to put your name on.
6. What kind of video projects do you love most?
Ready for video that actually gets results instead of gathering dust?
Call or text Jeff directly at 613.482.1159 — let’s make something beautiful.
1. Can you design a professional logo for my business?
Yes — every logo is 100 % original, hand-drawn in vector format by Jeff Poissant, RGD. It will look perfect on a business card, building sign, or website — forever.
2. I lost the original files for my current logo — can you fix that?
Absolutely. Send me the best version you have (even a scan of a business card) and I’ll rebuild it pixel-perfect in vector, then give you every file format you’ll ever need.
3. Do you use clipart or templates?
Never. Every line, curve, and colour is custom-created from scratch.
4. Will my new logo be legally safe to use?
Yes. Before final delivery I run a full Canadian NUANS + trademark preliminary search (included in my logo packages). If anything conflicts, we revise until it’s clear — no surprise cease-and-desist letters years later.
5. Who owns the logo once I pay?
You get full commercial usage rights forever — use it anywhere, any size, any medium. I keep the source files and the right to show it in my portfolio (which actually helps promote you).
6. Is branding just a logo?
No — a logo is the face, branding is the personality. I can also deliver the full package:
Ready for a logo and brand that works as hard as you do?
Call Jeff at 613.482.1159 or click “Start Branding Project.”
1. Can you build me a professional, modern website?
Yes — Jeff Poissant, RGD has been designing and coding websites since 1997 (intranet for the Treasury Board of Canada Secretariat with SkilsPlus Training, early public sites, and hundreds since). Everything today is built mobile-first with clean HTML5/CSS3, fast loading, and perfect on phones, tablets, and desktops.
2. How much does a proper website actually cost in 2025?
It depends on scope, but here’s the real range:
3. I already have a site — can you redo or fix it?
Absolutely. Most clients come to me because their current site is slow, ugly, or not mobile-friendly. Redesign + Canadian hosting + ongoing care packages are my specialty.
4. Can I build it myself and you just host it?
Yes — every hosting plan includes one-click WordPress, SitePad builder, and dozens of templates. Perfect for DIYers who want it fast and cheap.
5. Why do some of your clients get such huge ROI?
Because we actually research your market and competition before we design a single pixel. Two quick examples:
6. Still not sure? Let’s talk — no pressure.
Call Jeff directly at 613.482.1159 or click “Free estimate” I’ll look at what you have now, tell you what’s possible, and give you a clear price range before you spend a dime.
Ready for a website that actually brings in business instead of just sitting there?
Let’s get it done right — the first time.